Secure ticket transfer infrastructure for venues and event operators.
Secure Ticket Transfer helps venues reduce fraud, fake screenshots, and transfer disputes with protected fan-to-fan transfer workflows, transaction tracking, and accountability tools.
Explore the venue partner programPartnership inquiries only. We'll respond within one business day.
Ticket transfers are already happening — just without protection.
Guests already resell, swap, and gift tickets in Facebook groups, DMs, and over e-Transfer. The behavior isn't going away. STT formalizes it — adding verification, payment protection, and a clean transfer record — without forcing fans into a system they don't want.
Photoshopped confirmations at the door create avoidable disputes for your staff.
Two fans hold the 'same' ticket. Triage falls on door staff in real time.
Refund pleas, identity confusion, and informal guestlist edits eat staff hours per event.
Scammed fans tag the venue — not the random reseller they paid via Instagram DM.
Once a ticket leaves your platform, you lose visibility into who actually holds it.
Resold tickets disappear into anonymous DMs, breaking your CRM and follow-up channels.
A structured transfer workflow — instead of a screenshot and a prayer.
- Step 1Buyer & seller agree
Fans land in a structured transfer flow with verified counterparties on both sides.
- Step 2Transfer started
Event, quantity, price, and terms are captured in a single record.
- Step 3Payment protected
Buyer payment is captured up front and only released to the seller after the transfer is confirmed — no payment on either side without proof.
- Step 4Transfer proof uploaded
Seller submits the actual ticket transfer through your platform of record.
- Step 5Buyer confirmation
Buyer confirms receipt of the working ticket. Mismatch opens a dispute.
- Step 6Payout released
Funds are released to the seller once the buyer has confirmed.
- Step 7Transaction logged
A timestamped, auditable record is retained for both fans and your venue.
Reporting on transfer volume, verification, and dispute outcomes.
Every transfer has a complete, replayable evidence trail.
Fans transact through a verified workflow instead of DMs.
Operational wins that compound across every event.
Replace photoshopped confirmations with verified transfer records both parties — and your team — can rely on.
Structured workflows reduce 'I got scammed' tickets, refund pleas, and door confusion.
Safer fan-to-fan transfers build trust around your events and your brand.
Track ownership changes and transfer history instead of losing the trail at hand-off.
Fans can swap, resell, or gift tickets through a workflow you've endorsed.
Build infrastructure around how fans already behave — not how they used to.
We don't replace ticketing — we protect the transfer layer around it.
Each existing channel covers part of the workflow. None of them cover the whole transfer.
| Capability | Facebook / DMs | e-Transfer | Traditional ticketing | STT |
|---|---|---|---|---|
| Structured transfer workflow | ||||
| Transfer accountability | ||||
| Transfer proof uploads | ||||
| Dispute handling | ||||
| Transaction history | ||||
| Fan-to-fan flexibility | ||||
| Venue transfer visibility |
Built for risk-sensitive operations.
We don't claim to eliminate fraud — we meaningfully reduce the surface for it. The combination of verified accounts, protected payout workflow, two-sided confirmation, and a tamper-evident transaction log replaces the ad-hoc trust model of screenshots and DMs.
Email and phone verification on both sides, with optional payment and identity checks for higher-risk events.
Every transfer carries timestamped events, uploaded proof, and counterparty metadata.
Disputes freeze funds and surface both sides' evidence in one place instead of in your inbox.
Funds are held until the buyer confirms — sellers don't get paid for a transfer that didn't happen.
A tamper-evident activity log for every transfer, retained for the dispute window and beyond.
Verified identities, evidence requirements, and review workflows reduce the surface for fraud.
Secure Ticket Transfer is a coordination and verification layer — not a ticket issuer, and not a fraud guarantee. The underlying ticket still moves through your platform of record. We make the peer-to-peer handoff between fans safer, accountable, and auditable.
Operator questions, answered plainly.
Bring safer ticket transfers to your events.
Help guests transfer tickets more safely while reducing fraud, disputes, and operational chaos — without replacing the ticketing system you already use.
We respond to partnership inquiries within one business day.